Customer service and innovative solutions for the unique insurance and risk
management needs of our clients.
We pledge to our…
Associates
• We will empower our associates with the tools, resources and decision making
authority to best serve our client needs.
• We will maintain an environment that encourages learning and intelligent
risk-taking; an environment that challenges our associates to be proactive
in problem-solving and diligent in finding the right solutions.
• We will foster a team-oriented atmosphere where co-workers and clients
are treated with dignity and respect at all times; diversity is embraced and
collaboration is leveraged.
• We will consistently recognize and reward efforts of excellence, “above and
beyond” performance.
• We will promote a self-defined balance of professional and personal life
through our training and benefit programs.
Clients
• We will deliver client service at a level exceeding expectations, which will
differentiate Moran Insurance from our competitors.
• We will be 100% responsible to our client – listening to our client’s needs,
demonstrating the necessary sense of urgency, taking ownership of our
service level commitment, and connecting to the right solutions.
• We will develop a solid business partnership through the relentless pursuit
of innovative solutions.
Community
• We will be a recognized resource for leadership and service within our
community and our industry.
• We will promote community service and afford our associates the
opportunity to give time and effort to the charitable organizations of their
choice.